Customer Service Toolkit -
Arkansas

Customer Service Toolkit is
available to authorized NRCS employees and affiliates. Toolkit is
the NRCS tool for creating
conservation plan documents including planned practice schedules,
conservation program contract documents, and for recording conservation
assistance notes. It is also used for creating conservation plan
maps, soils maps, or other resource maps (wetlands, wildlife habitat,
nutrient management buffers, etc). Toolkit links to the National
Conservation Planning Database, to the Progress Reporting System (PRS),
and to Protracts.
Need help?
Before
you call, check the topics below to see if they might answer your
questions. If you can't find the answers to your question here please
call a member of your Arkansas Toolkit support team.
Arkansas Toolkit Support Team

-
Rich Joslin - State Agronomist/Toolkit Coordinator,
State Office; 501-301-3179
-
Johnny Chism - Resource Conservationist/Northwest area; 870-741-8600, Ext.6
-
Bob Forrest - Resource Conservationist/Northeast area; 870-972-4671
-
Steve Jacks - Resource Conservationist/South area; 870-367-8400
Ext.6
-
Pam Cooper - GIS Specialist, State Office; 501-301-3146
Arkansas NRCS Help
Documents
Toolkit
Classroom Training
-
The statewide beginner and refresher
toolkit trainings took place throughout the months of February and
March, 2006, and have now been completed. The classes were offered
at 6 locations around the state and were attended by a total of 85
people. Beginning and refresher training will be offered
periodically as needed.
PDF documents require Adobe Acrobat.
Toolkit
Training Manual (PDF;
___ MB) - Due to the
large file size, you can also download the manual by sections.
NOTE: This manual uses screen captures from Toolkit
6.1. Some of these screens may not match the current build of Toolkit.
More Tips, Tricks, and Shortcuts for Toolkit - Follow this link for
short, easy to follow instructions, and documents covering a variety of toolkit topics.
Reference Materials
- You will find all of the hard concepts,
buzz words, and Toolkit buttons made easy.
Customizing Toolkit - Toolbox -
Useful
tools and buttons allow you to customize Toolkit. Includes solutions
for a missing Toolkit toolbar.
Helpful Materials from
Other
States - Several states have Toolkit
documents that are especially helpful.
User Information And
Resources Available From The National Customer Service Toolkit 2004
Website
Customer Service Toolkit
Help
Frequently Asked
Questions (FAQ)
National Toolkit 2004
Website
This useful site includes the following:
- Training and Support Resources
- Instructions for using Toolkit 2004 Online Help
- Live
Meeting Replays
- Training
Slides
- Tech
Notes
- Community
Helpful Hints (Guidance and information from other states)
- User
Documentation (User Guides)
Links to Toolkit
Websites in other states
Several states have
toolkit help pages that may offer helpful information.
Disclaimer: The documents
and references in this section were developed by and for some other
state; consequently, the information may not be applicable to Arkansas
practices. If you have questions about the processes in these documents
contact your area office or Arkansas Toolkit Coordinator. PLEASE DO NOT
CONTACT THE PERSONS LISTED ON THESE DOCUMENTS!
Last Modified:
May 27, 2008
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